Hiring vs. Upskilling: What’s Right for Your Workplace?

When you discover a skill gap on your team, figuring out how to address it is often a priority. Usually, you are left with two choices. First, you can try upskilling your existing staff, giving you the ability to correct the skill gap internally. Second, you can hire a new employee who has the skills you need.

Deciding whether upskilling or hiring is the right choice isn’t always easy. Plus, the ideal solution isn’t universal, as each company is unique and has different needs.

Luckily, by considering the right points, you can choose the path that’s right for your organization. If you need to figure out if upskilling or hiring is right for you, here’s how to get started.

When Upskilling Is the Best Choice

Upskilling involves enhancing your team’s skill set through education, cross-training, mentoring and other forms of professional development. The goal is to give employees the opportunity to overcome skill gaps by learning about the topic with the company’s support.

Often, upskilling is ideal if the skill that needs to be covered is required for tasks, won’t result in a workload your staff can’t manage and will be required for the long-term. This includes if you need to make sure there are some redundancies on your team. For example, if only one employee knows how to handle a specific duty, upskilling a second worker in that area ensures those duties are covered if the first employee is unexpectedly absent.

Upskilling can be a win-win for the employees and the company. The workers get a chance to enhance their skills and develop professionally, and the organization benefits from their expanded skill set or knowledge base.

When Hiring Is the Best Choice

While upskilling is a great option, it isn’t ideal for every scenario. For example, if your team is overburdened, asking them to train and add a new duty to their plate might not be the best move. They may resent having more work than they can reasonably handle, and could end up burning out. As a result, hiring someone new who has the skill might be a safer bet.

If you only need a skill for a short period, like a single project, upskilling your team might not be cost-efficient. You’d spend money on training that doesn’t provide a long-term benefit, and that might be more costly than hiring a temporary employee to handle that task.

Similarly, if you need the skill now and can’t wait until the training is complete, hiring might be the better choice. Then, you can gain access to that skill set immediately, ensuring productivity isn’t hindered.

Ultimately, both options can be viable, depending on your situation. If you believe hiring a short-term or permanent employee is the right move for your company, the skilled team at CPS Recruitment can help you find your perfect candidate quickly and efficiently. Contact us to learn more about our hiring services and see how our recruitment expertise can ensure you can cover any skill gaps faster than ever before.

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