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Technical Support Specialist / 54983

We are currently seeking Technical Support Specialists in the Syracuse, NY area. 

This is an excellent opportunity to join a very successful and stable organization that highly values leadership, passion, respect and excellence and has a culture of recognition and appreciation!

Excellent compensation and benefits package available!  $40-$65K DOE

Your role as Technical Support Specialist will include:

  • Responding to support requests regarding computer software, hardware, or network operation including thorough and accurate documentation of all communications, issues and actions taken
  • remote troubleshooting and diagnostic services, repair scheduling, complaint handling, parts ordering, and providing company information.
  • Software installation and training
  • Preparing training materials and writing procedures

Background Profile

  • Strong IT technical background, including networking, Windows, Windows Server and application support
  • Networking: TCP/IP protocol, WAN, LAN, GSM/GPRS.
  • Familiarity with basic scripting languages such as BASH, Korn, VB, Java, and Perl Familiarity with DICOM and/ or HL7 Standards
  • Ability to handle multiple calls and situations and follow them through to a solution
  • Strong verbal and written communication skills
  • Able to work an on-call rotation and occasional extended hours
  • Minimum AAS degree, Bachelors preferred from accredited institution
  • 3+ years of experience working in an IT support role

Interested candidates please submit resume for immediate consideration to itjobs@cpsrecruiter.com


Apply Now

Start Date:
Pay Rate:
$40,000 - 65,000/year
IT & Technical
Syracuse, NY 13210
Job Type:
Direct Hire
Job ID: