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Customer Service Representative / 55304


HOURS:  Remote position until July 2021, 8am - 5pm (Monday - Friday); once office hours resume, business hours are 8am - 6:45pm and Saturdays - so flexibility to work within those hours are preferred.

PAY RATE: $14.00/hr.+ DOE

CPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find a Customer Service Representative to become a vital part of their team!

This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years!  This organization is looking for candidates with top notch skills and a strong work ethic. Bi-lingual candidates are a huge plus!

Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on!  Apply today!

Duties & responsibilities include, but are not limited to, the following:

  • Answer a high volume of telephone calls with superior customer service
  • Enter registration information into database
  • Follow call script protocol when registering students into classes
  • Make outbound calls as needed to customers regarding class cancellations, schedule audit, problems with enrollment, etc.
  • Handle customer concerns and resolve customer issues
  • Open and process returned mail
  • Other duties as assigned

Minimum Qualifications:

  • High School Diploma or GED
  • Valid driver’s license
  • Excellent phone/communication skills
  • Experience in a call center environment, desired
  • Strong computer skills, Proficient in MS Office
  • Ability to multi-task and be able to work in a fast-paced environment

Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.

How to Apply:
For consideration please submit a resume to the following:
Email: jobs@cpsrecruiter.com
Further questions, call 315-883-5507
CPS Recruitment is an Equal Opportunity Employer

Apply Now

Start Date:
Pay Rate:
Call Center
North Syracuse, NY 13212
Job Type:
Contract To Hire
Job ID: